Is Braintree 2061 a bug in my integration?

It can be data-related, but Braintree also points to card or bank issues.

How many times should the shopper retry 2061?

Once, then a different card or method.

Braintree · Decline codes

What does Braintree 2061 “Invalid Transaction Data” mean?

Checked October 31, 2026

Braintree 2061 “Invalid Transaction Data” means there may be an issue with the shopper's card or a temporary problem at the issuing bank. It is a hard decline. Braintree advises letting the shopper try again, and if it keeps failing, asking for a different card or payment method.

Type: Hard decline
Who declined: The processor or issuer
Retry: Yes, once; then another method
Shopper action: Try again or use another card
Merchant action: Retry once, then ask for another method

What PlatformDTC does

PlatformDTC does not connect to Braintree. On its Stripe rail a temporary bank problem is retried on a short +2/+5/+8 day schedule, while a problem with the card itself stops retries and asks the subscriber for another method.

Why it happens

Data in the request did not pass the issuer or processor checks.

What the store can do

Let the shopper retry once, then offer another payment method.

For developers

Braintree returns processor_response_code 2061 with processor_response_text “Invalid Transaction Data” and processor_response_type “hard_declined” on the Transaction object.

Frequently asked questions

Is Braintree 2061 a bug in my integration?: It can be data-related, but Braintree also points to card or bank issues.
How many times should the shopper retry 2061?: Once, then a different card or method.

Sources

Declines: authorization decline codes — Braintree (PayPal)
Transaction response object — Braintree (PayPal)