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Legal

The terms, policies and notices that govern PlatformDTC, operated by Legalize Freedom LLC (dba PlatformDTC), a Delaware limited liability company.

For merchants

  • Terms of Service — the agreement that governs your use of PlatformDTC, including fees and the PlatformDTC Payments rate.
  • Brand Owner Agreement — additional terms for merchants who accept payments, open a storefront or receive payouts.
  • Data Processing Addendum — how we process your customers' personal data on your behalf, including the EU Standard Contractual Clauses and the UK Addendum. Part of the Terms of Service.
  • Refund Policy — refunds of PlatformDTC subscription fees, and the minimum standards for your store's own refund policy.
  • Shipping & Delivery Policy — how the Service is delivered, and your responsibilities for shipping your orders.
  • Dropshipping Policy — obligations for stores that fulfil orders through suppliers.
  • Dispute Resolution Policy — how disputes between customers and merchants, and chargebacks, are handled.

Privacy & data

  • Privacy Policy — what personal data we collect, how we use it, and your rights.
  • Cookie Policy — the cookies and similar technologies we use, and how to change your choices.
  • Subprocessors — the third parties that process personal data for us, with a change log and an Atom feed.

Trust & security

  • Security — how we protect merchant and shopper data.
  • Vulnerability Disclosure Policy — how to report a security vulnerability, and what we commit to in return.
  • Accessibility — our accessibility statement.
  • AML & Compliance Policy — know-your-customer, sanctions and anti-money laundering controls.

Policies

  • Acceptable Use Policy — businesses, products, content and activities that are not allowed on PlatformDTC.
  • Intellectual Property Policy — how to report copyright or trademark infringement, and how merchants can respond.

Contact

  • Legal notices, copyright and trademark: contact@platformdtc.com
  • Privacy and data requests: contact@platformdtc.com
  • Security: contact@platformdtc.com
  • Everything else: see our Contact page

Legalize Freedom LLC (dba PlatformDTC)
16192 Coastal Highway
Lewes, Delaware 19958
United States

PlatformDTC

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Legal

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PlatformDTC is a trading name of Legalize Freedom LLC, a Delaware limited liability company, registered at 16192 Coastal Highway, Lewes, Delaware 19958, United States. The Terms of Service are governed by the laws of the State of Delaware. Written enquiries: contact@platformdtc.com.

Prices are in US dollars and exclude tax. Every plan is billed monthly and renews at its listed monthly price. Card processing is charged per transaction at the rate shown for your plan. Monthly subscription fees are non-refundable once charged, and partial months are not prorated.

Payment processing for PlatformDTC Payments is provided by Stripe, Inc. Card details are entered into Stripe-hosted fields and never reach PlatformDTC servers. PlatformDTC is not a regulated financial institution: payment processing and money transmission are performed by Stripe, a PCI DSS Level 1 service provider.

The brand owner is the seller and merchant of record for every order placed through a store on PlatformDTC. PlatformDTC is a software platform: it does not source, own, warehouse, inspect, fulfil or ship products, and is not the seller of those products.

Availability follows our payment processor: you can sell wherever it can onboard your business, and the country on a payments account is permanent once set. We do not provide service to individuals or entities in OFAC-sanctioned jurisdictions, and some business categories require prior written approval.

By agreeing to the Terms you also enter into the Data Processing Addendum, which is incorporated by reference and applies automatically with no separate signature. New subprocessors are published at least 30 days before they begin processing personal data. Application servers and the primary database run on Amazon Web Services in US East (N. Virginia).

The security page describes controls we operate. It is not a certification or an audit report.

PlatformDTC and AI Nation are trademarks of Legalize Freedom LLC. All other trademarks are the property of their respective owners.

© Copyright 2026 PlatformDTC. All Rights Reserved.