PlatformDTC

Terms of Service

Last Updated: April 19, 2026 Effective Date: April 19, 2026

These Terms of Service ("Terms") form a binding agreement between you and Legalize Freedom LLC (dba PlatformDTC) ("PlatformDTC", "we", "us", "our") governing your access to and use of the website at https://PlatformDTC.com (and platformdtc.com), and all related services, applications, APIs, and tools (collectively, the "Service").

By accessing or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Who We Are

PlatformDTC is an AI Growth Operating System for Direct-to-Consumer ("DTC") brands. We provide an end-to-end suite of AI-powered tools — including conversational store builders, creative generation, ad management, analytics, fulfillment orchestration, and payment processing via Stripe Connect — that help merchants design, launch, and operate online businesses.

Reference: see About Us for our mission and vision.

2. Definitions

  • "User" — any person or entity that accesses the Service.
  • "Brand Owner" (or "Merchant") — a User who operates a DTC business and uses PlatformDTC to manage their store, accept payments, and reach Customers.
  • "Customer" — an end-buyer who purchases products or services from a Brand Owner through the Service.
  • "Content" — any text, images, audio, video, code, data, or other material uploaded, generated, transmitted, or stored through the Service.
  • "Connected Account" — a Stripe-managed payment account established by a Brand Owner via PlatformDTC.
  • "AI Outputs" — text, images, videos, code, or other content generated by AI features of the Service.

3. Eligibility

To use the Service, you must:

  • Be at least 18 years of age;
  • Have the legal capacity to enter binding contracts;
  • Not be prohibited from using the Service under applicable law, including U.S. OFAC sanctions, EU sanctions, or UN sanctions;
  • Not reside in a restricted jurisdiction (see Acceptable Use Policy);
  • Provide accurate registration information.

If using the Service on behalf of an entity, you represent you are authorized to bind that entity.

4. Account Registration and Verification

4.1 Creating an Account

You must register to access most features. You agree to provide accurate information, keep your credentials secure, and notify us immediately of unauthorized access at security@platformdtc.com.

4.2 Identity Verification (KYC)

Brand Owners using payment features must complete identity verification through Stripe Connect, which may include:

  • Government-issued ID
  • Business registration documents
  • Tax identification (SSN, EIN, or ITIN for US merchants; equivalent for non-US)
  • Bank account verification
  • Beneficial ownership disclosure (for owners holding ≥25%)
  • Proof of address

We reserve the right to suspend or terminate any account that fails or refuses verification, or that we determine in our sole discretion presents elevated risk.

5. The Service

5.1 What We Provide

The Service includes (current and planned modules):

  • Conversational Commerce: Chat UI Builder, Headless Checkout, Creative Synthesis Engine
  • Fulfillment: Quantum Fulfillment AI integrated with logistics networks in the US and China
  • Marketing: AI Marketing Agent for ads, conversions, and remarketing
  • Growth OS (planned 2026): Agent SDK, Profit Dashboard, Ad & Market Intelligence, Affiliate Engine
  • Future modules as described in our public roadmap

5.2 Payment Processing via Stripe Connect

Payment processing on the Service is provided by Stripe, Inc. ("Stripe"). By creating a Connected Account, you also agree to the Stripe Connected Account Agreement and Stripe Services Agreement. Stripe handles all card-data processing; we do not store full payment card numbers.

5.3 Service Changes

We may modify, suspend, or discontinue any aspect of the Service at any time, with reasonable notice for material changes.

6. Fees and Payment

6.1 Subscription Fees

PlatformDTC offers subscription plans for access to the Service. Subscription fees are billed in advance on a recurring basis (monthly or annual) per the plan you select. Current pricing is available at /pricing.

6.2 Transaction Fees (Commission)

In addition to subscription fees, PlatformDTC charges a transaction commission on payments processed through the Service from Customers to Brand Owners. The current commission rate is 1% of each successful transaction. This commission is deducted automatically before payout to the Brand Owner's Connected Account, in addition to Stripe's payment processing fees.

6.3 Taxes

You are responsible for all applicable taxes on your transactions. For US Brand Owners meeting IRS thresholds, we (via Stripe) will issue Form 1099-K annually.

6.4 Refunds (Subscriptions)

See our Refund Policy.

7. User Content and AI Outputs

7.1 Your Content

You retain all ownership rights to Content you upload. By using the Service, you grant PlatformDTC a worldwide, non-exclusive, royalty-free license to host, store, reproduce, modify, and display your Content solely to operate and improve the Service.

7.2 AI-Generated Outputs

  • AI Outputs are generated based on your inputs and PlatformDTC's underlying models
  • You are responsible for reviewing AI Outputs before public use
  • AI Outputs may be inaccurate, biased, or infringing on third-party rights — you must verify
  • We do not warrant the accuracy, originality, or fitness of AI Outputs
  • You agree not to use AI Outputs to mislead, defraud, defame, or harm others

7.3 Training Data

We do not use your Content to train third-party AI models without your consent. Aggregated, anonymized usage data may be used internally to improve the Service.

8. Acceptable Use

You must comply with our Acceptable Use Policy. Prohibited activities include (without limitation):

  • Selling illegal goods, counterfeit products, or restricted businesses listed by Stripe
  • Fraudulent or deceptive practices (fake reviews, false advertising)
  • Money laundering, terrorist financing, or sanctions evasion
  • Sale of adult content, weapons, drugs, or other prohibited categories
  • Scraping, reverse engineering, or unauthorized API access
  • Uploading malware or harmful code
  • Impersonation or identity fraud
  • Violation of intellectual property rights of others

Violation may result in immediate suspension, termination, fund holds, and reporting to authorities.

9. Brand Owner Obligations

If you operate as a Brand Owner using payment features, you additionally agree to the Connected Account Agreement (or "Brand Owner Agreement"). Key obligations:

  • Accurately describe products and services to Customers
  • Deliver products and services as advertised
  • Handle Customer support and disputes promptly
  • Comply with consumer protection, tax, and product safety laws
  • Maintain low chargeback and dispute rates
  • Pay refunds and chargebacks owed to Customers

10. Disputes Between Buyers and Brand Owners

PlatformDTC is a platform; the Brand Owner is the seller of record for Customer purchases unless otherwise stated. See Dispute Resolution Policy for how we handle complaints between Customers and Brand Owners.

11. Termination

11.1 By You

You may close your account at any time via Settings or by emailing support@platformdtc.com. Subscription fees are non-refundable except as described in the Refund Policy.

11.2 By Us

We may suspend or terminate your account immediately if you:

  • Violate these Terms or any incorporated policy
  • Engage in fraudulent or illegal activity
  • Fail KYC/AML verification
  • Pose unacceptable risk to PlatformDTC, Stripe, Customers, or other Users

11.3 Effect of Termination

Upon termination:

  • Your access to the Service ends
  • Outstanding fees become due
  • Funds in Connected Accounts may be subject to reserve/hold per Stripe rules
  • Some sections (IP, indemnity, liability, governing law) survive

12. Intellectual Property

The Service, including software, design, trademarks ("PlatformDTC", "AI Nation"), and documentation, is owned by PlatformDTC and protected by IP laws. We grant you a limited, revocable, non-transferable license to use the Service per these Terms. You may not copy, modify, distribute, or create derivative works without our written consent.

13. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that:

  • The Service will be uninterrupted or error-free
  • AI Outputs will be accurate, original, or non-infringing
  • Defects will be corrected
  • The Service is free of viruses or harmful components

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • PlatformDTC's total liability for any claim under these Terms shall not exceed the greater of (a) the fees you paid in the 12 months preceding the claim, or (b) USD $100.
  • We are not liable for indirect, incidental, consequential, special, or punitive damages, including lost profits, lost data, or business interruption.

Some jurisdictions do not allow limitations on implied warranties or incidental damages; in such jurisdictions, the above limitations may not fully apply.

15. Indemnification

You agree to indemnify and hold harmless PlatformDTC, its officers, employees, and affiliates from claims, damages, losses, and expenses (including legal fees) arising from:

  • Your use of the Service
  • Your Content
  • Your products, services, or interactions with Customers
  • Your violation of these Terms or any law

16. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of laws.

16.1 Arbitration

Any dispute shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) in Wilmington, Delaware, except that either party may seek injunctive relief in court for IP or confidentiality matters.

16.2 Class Action Waiver

You agree to bring claims only in your individual capacity, not as a plaintiff or class member in any class or representative action.

17. Changes to Terms

We may update these Terms. Material changes will be notified by email or in-platform notice at least 14 days before taking effect. Continued use after the effective date constitutes acceptance.

18. Miscellaneous

  • Entire Agreement: These Terms, plus incorporated policies, constitute the entire agreement
  • Severability: If any provision is invalid, the rest remains in effect
  • No Waiver: Failure to enforce a right is not a waiver
  • Assignment: You may not assign your rights without our consent; we may assign freely
  • Force Majeure: Neither party is liable for delays due to events beyond reasonable control

19. Contact