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Digital wallets · Payment methods

Naver Pay for online stores: how it works for Korean shoppers

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Naver Pay is a South Korean wallet from the Naver internet company, and shoppers can put their Naver Pay points toward a purchase. Through Stripe, a shopper in South Korea is redirected to Stripe's local partner to approve the payment, priced in Korean won from 100 won. Businesses in 28 countries, including Singapore, can accept it without a Korean company. Naver Pay supports subscriptions; refunds and disputes have 365-day windows.

Type
South Korean wallet with points
Customer location
South Korea
Business locations (Stripe)
28 countries: US, Japan, Hong Kong, Singapore and 24 European countries
Currency and limits
KRW only; minimum 100 KRW; stored balance top-ups up to 2,000,000 KRW
Payouts
4 days after payment for US accounts, 7 days outside the US
Refunds
Within 365 days
Disputes
Customers have 365 days; you have 7 days to respond
Recurring payments
Yes

What PlatformDTC does

PlatformDTC checkout does not offer Naver Pay today; Korean shoppers can check out by card or with Apple Pay instead, and PayPal only appears if the store prices in a PayPal currency such as US dollars rather than won.

How a shopper pays with Naver Pay

The shopper picks Naver Pay, is redirected to Stripe's local processing partner to authenticate and approve, can choose to use Naver Pay points, and is sent back to the store. All items must be priced in won.

What it means for your store

Stripe says South Korean payment methods use strong authentication, which cuts unrecognised payments, but customers can still dispute for up to 365 days. You have 7 days to answer a dispute or you lose it automatically, and the decision, made within 45 days, is final. Supported dispute reasons include credit not processed, duplicate, fraudulent, product not received, product unacceptable and subscription canceled.

Naver Pay requires stores to follow its brand guidelines when showing the Naver Pay logo.

Frequently asked questions

Can businesses in Singapore accept Naver Pay?
Yes. Stripe lists Singapore among Naver Pay's supported business locations, unlike Kakao Pay.
Can shoppers pay with Naver Pay points?
Yes. Stripe says customers can optionally use their Naver Pay points to pay for their purchase.
What evidence helps win a Korean dispute?
Stripe lists POS data and system logs, subscription terms and policies, and usage and communication records as typically compelling in South Korea.

Sources

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