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Digital wallets · Payment methods

Kakao Pay for online stores: how to accept it from South Korea

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Kakao Pay is a popular South Korean wallet. Through Stripe, a shopper in South Korea is redirected to Stripe's local processing partner, approves the payment and returns to the store; prices must be in Korean won, from 100 won. Businesses in the US, Japan, Hong Kong and much of Europe can accept Kakao Pay without a Korean company, but not businesses in Singapore. It supports subscriptions, and refunds and disputes both have 365-day windows.

Type
South Korean wallet
Customer location
South Korea
Business locations (Stripe)
US, Japan, Hong Kong and 24 European countries; not Singapore
Currency and limits
KRW only; minimum 100 KRW; no maximum on card-funded payments, stored balance top-ups up to 2,000,000 KRW
Payouts
4 days after payment for US accounts, 7 days outside the US
Refunds
Within 365 days, full or partial
Disputes
Customers have 365 days; you have 7 days to respond; decision within 45 days
Recurring payments
Yes

What PlatformDTC does

PlatformDTC checkout does not offer Kakao Pay today. Shoppers in South Korea can pay by card or with Apple Pay; PayPal stays hidden when the store charges in Korean won, because won is not one of PayPal's currencies.

How a shopper pays with Kakao Pay

The shopper chooses Kakao Pay, is redirected to Stripe's local partner to authenticate and approve, and is then sent back to the store. Every item in the order must be priced in won, and Stripe asks for the customer's email address on Kakao Pay payments in Checkout.

Rules that apply when selling to South Korea

Stripe summarises local consumer rules that a store must plan for:

  • Customers are generally entitled to a full refund within 7 days of receiving goods, unless used or damaged; non-refundable conditions must be shown clearly.
  • If goods differ from what was promised, customers can ask for a refund within 3 months of purchase or 30 days of noticing, whichever comes first.
  • Subscribers can cancel within 7 days of signing up for a full refund if unused, and must get notice and give consent 30 days before a price rise, plus a reminder 7 days before each payment.

Frequently asked questions

Do I need a Korean company to accept Kakao Pay?
No. Stripe says businesses in its supported countries can accept South Korean payment methods without a local entity, through its local processing partner. Kakao Pay isn't available to businesses in Singapore.
How long until Kakao Pay money reaches my account?
Stripe lists payouts at 4 days after the payment for US accounts and 7 days for accounts outside the US.
Can Kakao Pay be used for subscriptions?
Yes. Stripe lists Kakao Pay as supporting recurring payments, but South Korean rules on price-rise notices and payment reminders apply.

Sources

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