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Braintree · Decline codes

What does Braintree 2051 “Credit Card Number does not match method of payment” mean?

Checked

Braintree 2051 “Credit Card Number does not match method of payment” points to an issue with the shopper's card or a temporary problem at the bank. It is a hard decline. Braintree advises having the shopper try again and, if it keeps failing, asking for a different card or payment method.

Type
Hard decline
Who declined
The shopper's bank
Retry
Yes, once; then another card
Shopper action
Try again or use another card
Merchant action
Retry once, then ask for another card

What PlatformDTC does

PlatformDTC does not connect to Braintree. Wrong card data on PlatformDTC's Stripe checkout comes back as incorrect_number, which shows the shopper a plain hint and is never retried, because only corrected details can pass.

Why it happens

The card number does not fit the payment type chosen, for example a card brand selected that differs from the number.

What the store can do

Let the shopper re-enter the card once, then suggest another method.

For developers

Braintree returns processor_response_code 2051 with processor_response_text “Credit Card Number does not match method of payment” and processor_response_type “hard_declined” on the Transaction object.

Frequently asked questions

Why does Braintree 2051 happen?
The number does not match the method of payment, or the bank had a temporary problem.
What should the shopper do?
Try again once, then use a different card.

Sources

Related

Payments library