Braintree · Decline codes
What does Braintree 2051 “Credit Card Number does not match method of payment” mean?
Checked
Braintree 2051 “Credit Card Number does not match method of payment” points to an issue with the shopper's card or a temporary problem at the bank. It is a hard decline. Braintree advises having the shopper try again and, if it keeps failing, asking for a different card or payment method.
- Type
- Hard decline
- Who declined
- The shopper's bank
- Retry
- Yes, once; then another card
- Shopper action
- Try again or use another card
- Merchant action
- Retry once, then ask for another card
What PlatformDTC does
PlatformDTC does not connect to Braintree. Wrong card data on PlatformDTC's Stripe checkout comes back as incorrect_number, which shows the shopper a plain hint and is never retried, because only corrected details can pass.
Why it happens
The card number does not fit the payment type chosen, for example a card brand selected that differs from the number.
What the store can do
Let the shopper re-enter the card once, then suggest another method.
For developers
Braintree returns processor_response_code 2051 with processor_response_text “Credit Card Number does not match method of payment” and processor_response_type “hard_declined” on the Transaction object.
Frequently asked questions
- Why does Braintree 2051 happen?
- The number does not match the method of payment, or the bank had a temporary problem.
- What should the shopper do?
- Try again once, then use a different card.
Sources
- Declines: authorization decline codes — Braintree (PayPal)
- Transaction response object — Braintree (PayPal)
- Decline codes — Stripe
Related
- 2050 — Problem with the card or a temporary issue at the bank.
- 2005 — The card number is wrong or not a valid card.
- 2052 — Level III data was wrong or missing.
- 2053 — The card was reported lost or stolen.
- 2054 — A reversal or refund amount doesn't match the original.
- 2055 — Invalid transaction division number.
- 2056 — The amount is above the transaction division limit.
- 2057 — The bank or cardholder restricted the card.