Braintree · Decline codes
What does Braintree 2055 “Invalid Transaction Division Number” mean?
Checked
Braintree 2055 “Invalid Transaction Division Number” is an account-level error; Braintree's only guidance is to contact them for more information. It is a hard decline that the shopper cannot fix. Ask Braintree support to check how transaction divisions are set up on your merchant account.
- Type
- Hard decline (merchant setup)
- Who declined
- Your Braintree account setup
- Retry
- No; contact Braintree
- Shopper action
- Nothing
- Merchant action
- Contact Braintree
What PlatformDTC does
PlatformDTC does not connect to Braintree, and processor division numbers are not something a PlatformDTC store configures. Platform-side failures on its Stripe rail defer renewals with no retry used and no customer email.
Why it happens
Braintree does not document the cause beyond the response text.
What the store can do
Contact Braintree support.
For developers
Braintree returns processor_response_code 2055 with processor_response_text “Invalid Transaction Division Number” and processor_response_type “hard_declined” on the Transaction object.
Frequently asked questions
- What is a transaction division?
- Braintree does not explain it on the declines page; contact support.
- Is Braintree 2055 a bank decline?
- No; Braintree treats it as an account matter.
Sources
- Declines: authorization decline codes — Braintree (PayPal)
- Transaction response object — Braintree (PayPal)
Related
- 2056 — The amount is above the transaction division limit.
- 2045 — Your merchant number is wrong at the processor.
- 2057 — The bank or cardholder restricted the card.
- 2058 — Your account needs 3D Secure to process this card.
- 2059 — PayPal couldn't verify the address for Seller Protection.
- 2060 — Both the address and security code checks failed.
- 2061 — The transaction data was invalid.