Braintree · Decline codes
What does Braintree 2056 “Transaction amount exceeds the transaction division limit” mean?
Checked
Braintree 2056 “Transaction amount exceeds the transaction division limit” means the amount is above a limit set for your account's transaction division. It is a hard decline. Braintree asks you to contact them for more information, typically to review the limit.
- Type
- Hard decline (merchant setup)
- Who declined
- Your Braintree account setup
- Retry
- No; contact Braintree
- Shopper action
- Nothing or a smaller order
- Merchant action
- Contact Braintree
What PlatformDTC does
PlatformDTC does not connect to Braintree. Processor limits set inside Braintree do not apply on PlatformDTC, whose checkout runs on Stripe, PayPal or a processor account the store connects itself.
Why it happens
The order total is over a limit configured on your merchant account.
What the store can do
Contact Braintree to review or raise the limit.
For developers
Braintree returns processor_response_code 2056 with processor_response_text “Transaction amount exceeds the transaction division limit” and processor_response_type “hard_declined” on the Transaction object.
Frequently asked questions
- Can the shopper fix Braintree 2056?
- Only by placing a smaller order. The limit is on the merchant account.
- Who sets the division limit?
- It is part of your Braintree account setup; ask Braintree.
Sources
- Declines: authorization decline codes — Braintree (PayPal)
- Transaction response object — Braintree (PayPal)
Related
- 2055 — Invalid transaction division number.
- 2048 — The amount sent was zero, unreadable or too large.
- 2057 — The bank or cardholder restricted the card.
- 2058 — Your account needs 3D Secure to process this card.
- 2059 — PayPal couldn't verify the address for Seller Protection.
- 2060 — Both the address and security code checks failed.
- 2061 — The transaction data was invalid.
- 2062 — The tax amount sent was invalid.