Braintree · Decline codes
What does Braintree 2079 “PayPal Merchant Account Configuration Error” mean?
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Braintree 2079 “PayPal Merchant Account Configuration Error” means there is an issue with how your PayPal is connected to your Braintree account. It is a hard decline. Braintree asks you to contact them to resolve it; after that you can process the transaction again.
- Type
- Hard decline (merchant setup)
- Who declined
- Your Braintree/PayPal setup
- Retry
- Not until resolved
- Shopper action
- Use another method
- Merchant action
- Contact Braintree
What PlatformDTC does
PlatformDTC does not connect to Braintree; its PayPal rail connects to PayPal itself, so there is no Braintree-to-PayPal link to misconfigure. A PayPal renewal that never reached PayPal is deferred there, not counted as the buyer's decline.
Why it happens
The link between PayPal and Braintree on your account is misconfigured.
What the store can do
Contact Braintree support.
For developers
Braintree returns processor_response_code 2079 with processor_response_text “PayPal Merchant Account Configuration Error” and processor_response_type “hard_declined” on the Transaction object.
Frequently asked questions
- Who fixes Braintree 2079?
- Braintree support.
- Does 2079 affect every PayPal payment?
- Likely, until the configuration is fixed.
Sources
- Declines: authorization decline codes — Braintree (PayPal)
- Transaction response object — Braintree (PayPal)
Related
- 2073 — PayPal couldn't validate the transaction.
- 2087 — Reference transactions aren't enabled on your PayPal account.
- 2080 — Invalid credentials.
- 2081 — PayPal sent a pending response Braintree doesn't support.
- 2082 — PayPal requires buyer and seller in the same country.
- 2083 — PayPal needs the buyer's phone number.
- 2084 — The buyer must finish their PayPal tax information.
- 2085 — Your PayPal fraud settings blocked this buyer.