Braintree · Decline codes
What does Braintree 2087 “PayPal reference transactions not enabled for your account” mean?
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Braintree 2087 “PayPal reference transactions not enabled for your account” means your PayPal API permissions do not allow reference transactions, the kind used to charge a saved PayPal account again. It is a hard decline. Contact PayPal Support to enable them, then try again.
- Type
- Hard decline (PayPal account setting)
- Who declined
- Your PayPal business account
- Retry
- Not until PayPal enables them
- Shopper action
- Use another method
- Merchant action
- Ask PayPal to enable reference transactions
What PlatformDTC does
PlatformDTC does not connect to Braintree. Its own PayPal rail renews subscriptions by charging a PayPal billing agreement or a vaulted PayPal account, so PayPal must allow that for the store's account just as it must for Braintree.
Why it happens
Saved-PayPal charges need a PayPal permission your account does not have yet.
What the store can do
Contact PayPal Support to enable reference transactions.
For developers
Braintree returns processor_response_code 2087 with processor_response_text “PayPal reference transactions not enabled for your account” and processor_response_type “hard_declined” on the Transaction object.
Frequently asked questions
- What is a PayPal reference transaction?
- A charge against a buyer's saved PayPal agreement, such as a subscription renewal.
- Who enables reference transactions?
- PayPal Support.
Sources
- Declines: authorization decline codes — Braintree (PayPal)
- Transaction response object — Braintree (PayPal)
Related
- 2100 — Channel-initiated billing isn't enabled for your PayPal account.
- 2079 — Your PayPal merchant account has a configuration error.
- 2088 — Your PayPal account doesn't accept this currency.
- 2089 — PayPal API permissions between accounts aren't set up.
- 2090 — Your PayPal/Venmo account can't refund more than was settled.
- 2091 — Your PayPal account only takes your home currency.
- 2092 — The bank account couldn't be verified this way.
- 2093 — The PayPal payment method expired or was cancelled.