Braintree · Decline codes
What does Braintree 2081 “PayPal pending payments are not supported” mean?
Checked
Braintree 2081 “PayPal pending payments are not supported” means Braintree received an unsupported Pending Verification response from PayPal. It is a hard decline. Contact Braintree support to check your account settings; if nothing is wrong there, the buyer should contact PayPal.
- Type
- Hard decline
- Who declined
- PayPal
- Retry
- Not until resolved
- Shopper action
- Contact PayPal if needed
- Merchant action
- Contact Braintree
What PlatformDTC does
PlatformDTC does not connect to Braintree; its PayPal rail talks to PayPal directly rather than through Braintree, so this Braintree-specific refusal of PayPal's pending verification response has no counterpart there.
Why it happens
PayPal returned a pending status that Braintree cannot accept.
What the store can do
Contact Braintree support, then ask the buyer to check with PayPal.
For developers
Braintree returns processor_response_code 2081 with processor_response_text “PayPal pending payments are not supported” and processor_response_type “hard_declined” on the Transaction object.
Frequently asked questions
- Why is a pending PayPal payment declined on Braintree?
- Braintree does not support PayPal's pending verification response.
- Who resolves 2081?
- Braintree first, then the buyer with PayPal.
Sources
- Declines: authorization decline codes — Braintree (PayPal)
- Transaction response object — Braintree (PayPal)
Related
- 2073 — PayPal couldn't validate the transaction.
- 2082 — PayPal requires buyer and seller in the same country.
- 2083 — PayPal needs the buyer's phone number.
- 2084 — The buyer must finish their PayPal tax information.
- 2085 — Your PayPal fraud settings blocked this buyer.
- 2086 — The amount is too large for the buyer's PayPal account.
- 2087 — Reference transactions aren't enabled on your PayPal account.