Braintree · Decline codes
What does Braintree 2085 “PayPal Payee Blocked Transaction” mean?
Checked
Braintree 2085 “PayPal Payee Blocked Transaction” means fraud settings on your own PayPal business account are blocking payments from this buyer. It is a hard decline you control. Adjust the rules in the Block Payments section of your PayPal business account if the buyer is legitimate.
- Type
- Hard decline (PayPal account setting)
- Who declined
- Your PayPal business account
- Retry
- Not until you change the setting
- Shopper action
- Use another method
- Merchant action
- Review Block Payments settings
What PlatformDTC does
PlatformDTC does not connect to Braintree; its PayPal rail talks to PayPal directly; the same block there is PayPal's PAYEE_BLOCKED_TRANSACTION, declined by the account's Fraud Protection tools until the store reviews those settings.
Why it happens
A Fraud Protection or block rule in your PayPal account matched this buyer.
What the store can do
Review the Block Payments section of your PayPal business account.
For developers
Braintree returns processor_response_code 2085 with processor_response_text “PayPal Payee Blocked Transaction” and processor_response_type “hard_declined” on the Transaction object.
Frequently asked questions
- Can I unblock a buyer after Braintree 2085?
- Yes, in the Block Payments section of your PayPal business account.
- Is 2085 PayPal's risk model?
- No, it is your own account's settings. PayPal's risk model is 2077.
Sources
- Declines: authorization decline codes — Braintree (PayPal)
- Transaction response object — Braintree (PayPal)
- Orders v2 API errors — PayPal
Related
- 2077 — PayPal's risk model refused the transaction.
- 2086 — The amount is too large for the buyer's PayPal account.
- 2087 — Reference transactions aren't enabled on your PayPal account.
- 2088 — Your PayPal account doesn't accept this currency.
- 2089 — PayPal API permissions between accounts aren't set up.
- 2090 — Your PayPal/Venmo account can't refund more than was settled.
- 2091 — Your PayPal account only takes your home currency.