Why does Braintree 2091 say currencies must match?

Your PayPal account only accepts its home currency.

Contact PayPal Support or charge in your home currency.

Braintree · Decline codes

What does Braintree 2091 “Currency of this transaction must match currency of your PayPal account” mean?

Checked October 31, 2026

Braintree 2091 “Currency of this transaction must match currency of your PayPal account” means your PayPal account can only process transactions in your home country's currency. It is a hard decline. Charge in that currency or contact PayPal Support. Buyers paying in another currency need a different method until then.

Type: Hard decline (PayPal account setting)
Who declined: Your PayPal business account
Retry: Not in this currency
Shopper action: Use another method
Merchant action: Contact PayPal Support

What PlatformDTC does

PlatformDTC does not connect to Braintree; its PayPal rail talks to PayPal directly; the currencies a PayPal account accepts limit what its PayPal checkout can charge there as well.

Why it happens

The order is in a currency other than your PayPal account's home currency.

What the store can do

Charge in your home currency or contact PayPal Support.

For developers

Braintree returns processor_response_code 2091 with processor_response_text “Currency of this transaction must match currency of your PayPal account” and processor_response_type “hard_declined” on the Transaction object.

Frequently asked questions

Why does Braintree 2091 say currencies must match?: Your PayPal account only accepts its home currency.
How is 2091 fixed?: Contact PayPal Support or charge in your home currency.

Sources

Declines: authorization decline codes — Braintree (PayPal)
Transaction response object — Braintree (PayPal)