Braintree · Decline codes
What does Braintree 2086 “PayPal Transaction Limit Exceeded” mean?
Checked
Braintree 2086 “PayPal Transaction Limit Exceeded” means the settings on the buyer's PayPal account do not allow a transaction this large. It is a hard decline. The buyer needs to contact PayPal to resolve it, or pay with another method.
- Type
- Hard decline
- Who declined
- PayPal
- Retry
- Not with this amount
- Shopper action
- Contact PayPal or use another method
- Merchant action
- Offer another method
What PlatformDTC does
PlatformDTC does not connect to Braintree; its PayPal rail talks to PayPal directly; there PayPal reports the same limit as TRANSACTION_LIMIT_EXCEEDED (total payment amount exceeded transaction limit).
Why it happens
The buyer's PayPal account has a limit lower than the order total.
What the store can do
Offer a card or another method.
For developers
Braintree returns processor_response_code 2086 with processor_response_text “PayPal Transaction Limit Exceeded” and processor_response_type “hard_declined” on the Transaction object.
Frequently asked questions
- Whose limit is Braintree 2086?
- The buyer's PayPal account limit.
- Can the buyer raise it?
- They need to contact PayPal.
Sources
- Declines: authorization decline codes — Braintree (PayPal)
- Transaction response object — Braintree (PayPal)
- Orders v2 API errors — PayPal
Related
- 2097 — The PayPal authorization is above the allowed limit.
- 2087 — Reference transactions aren't enabled on your PayPal account.
- 2088 — Your PayPal account doesn't accept this currency.
- 2089 — PayPal API permissions between accounts aren't set up.
- 2090 — Your PayPal/Venmo account can't refund more than was settled.
- 2091 — Your PayPal account only takes your home currency.
- 2092 — The bank account couldn't be verified this way.