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Bank payments and local methods · Payment methods

PayTo for online stores: how Australian shoppers pay by bank

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PayTo is Australia's real-time bank payment for one-off and recurring charges, run by Australian Payments Plus. The shopper gives a PayID or BSB and account number, then approves a PayTo agreement in their banking app; Stripe usually reports the result within 60 seconds. It works in Australian dollars, supports subscriptions, allows refunds for two years, and has final, non-appealable disputes. Several big banks reject agreements over A$25,000 or with no maximum amount.

Type
Real-time bank payment under an agreement (mandate)
Where it works
Australia; only Australian Stripe accounts can accept it
Currency
AUD
Confirmation
Usually within 60 seconds of approval
Recurring payments
Yes
Refunds
Full or partial, up to 2 years; usually minutes
Disputes
Yes; final, no appeal
Limits
Works best under A$1,000; ANZ, CBA, Westpac and Macquarie reject agreements over A$25,000

What PlatformDTC does

PlatformDTC checkout does not offer PayTo today; Australian shoppers can pay by card, Apple Pay, Google Pay, PayPal in AUD, or Klarna or Afterpay on one-time orders up to A$4,000.

How a shopper pays with PayTo

The shopper enters a PayID (an identifier such as a phone number or email linked to their account) or their BSB and account number. Their bank then sends a request, usually by push notification or email, to approve the agreement. Australian Payments Plus says agreements are authorised and managed in online banking, so shoppers can see and control them in one place. Amazon.com.au added PayTo at checkout in June 2025.

Agreements for subscriptions

For one-off payments Stripe creates the agreement automatically. For recurring charges you set the amount (fixed or a maximum), schedule and end date. Stripe advises the least permissive terms you can, and always an amount cap, because several banks reject agreements without one.

Frequently asked questions

Can a business outside Australia accept PayTo?
Not through Stripe: Stripe lists Australia as the only business location for PayTo.
Is PayTo good for subscriptions?
Yes. Stripe supports recurring PayTo with an agreement the shopper approves once in their banking app.
Can PayTo payments be disputed?
Yes. Stripe deducts the amount and a dispute fee, and PayTo disputes are final with no appeal.

Sources

Related

Payments library