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Bank payments and local methods · Payment methods

MB WAY for online stores: how Portuguese shoppers pay by phone

Checked

MB WAY is a Portuguese digital wallet. At checkout the shopper types the phone number linked to MB WAY, gets a push notification, and approves in the MB WAY app within four minutes; confirmation is immediate. Payments run from €0.50 to €5,000, and shoppers have a default daily limit of €1,000 they can raise to €10,000. MB WAY supports disputes, allows refunds for 365 days, is for consumer sales only, and has no recurring payments.

Type
Digital wallet
Where it works
Portugal (most users have a +351 number)
Currency
EUR, €0.50 to €5,000 per payment
Shopper daily limit
€1,000 by default, adjustable up to €10,000
Confirmation
Immediate
Refunds
Within 365 days; usually minutes
Disputes
Yes (fraud, duplicate, wrong amount); 7 calendar days to send evidence
Recurring payments
Not supported

What PlatformDTC does

MB WAY is not on PlatformDTC checkout today; shoppers in Portugal can pay with a card, Apple Pay, Google Pay, PayPal in euros, or Klarna for one-time orders up to €4,000.

How a shopper pays with MB WAY

The shopper enters their phone number on your payment page. MB WAY sends a push notification; they open the app and approve within four minutes. There is no redirect: your page stays open and updates when MB WAY confirms. On a computer they approve on their phone; on a phone they switch to the app and back.

Disputes and statements

Shoppers can dispute MB WAY payments for suspected fraud, duplicate payments, or an amount that does not match the order. Stripe holds the amount and you have seven calendar days to send evidence such as tracking or proof of delivery. Custom statement descriptors are not supported, so Stripe's name appears on the shopper's statement.

Frequently asked questions

What is the MB WAY payment limit?
Stripe allows €0.50 to €5,000 per payment; shoppers' own daily limit is €1,000 by default and can be raised to €10,000 in the app.
Can MB WAY payments be disputed?
Yes, for fraud, duplicates or amount differences. You have seven calendar days to respond with evidence.
Can businesses selling to other businesses use MB WAY?
No. Stripe lists MB WAY for B2C only.

Sources

Related

Payments library