Which stores accept Konbini payments?

FamilyMart, Lawson, Ministop and Seicomart stores across Japan, according to Stripe.

How do Konbini refunds work?

Because the shopper paid cash, Stripe emails them to collect their bank account details and sends the refund by bank transfer once they reply.

Can a business outside Japan accept Konbini?

No. Stripe lists Japan as the only business location.

Bank payments and local methods · Payment methods

Konbini payments for online stores: how cash checkout works in Japan

Checked October 31, 2026

Konbini lets shoppers in Japan pay for online orders in cash at a convenience store. At checkout they get a payment code and confirmation number for each supported chain, then pay at FamilyMart, Lawson, Ministop or Seicomart before the code expires. The store is notified right after the cash payment. Payments run from ¥120 to ¥300,000. There are no chargebacks, refunds go out by bank transfer once the shopper sends their bank details, and only Japanese businesses can accept Konbini.

Type: Cash voucher at convenience stores
Where it works: Japan (domestic only)
Currency: JPY, ¥120 to ¥300,000
Stores: FamilyMart, Lawson, Ministop, Seicomart
Confirmation: Right after the store payment; funds available after 4 business days
Refunds: Bank transfer after the shopper replies to Stripe's email with bank details
Disputes / chargebacks: None
Recurring payments: Not supported (invoices can be paid one by one)

What PlatformDTC does

PlatformDTC checkout does not offer Konbini today; Japanese shoppers can pay by card, Apple Pay, Google Pay or PayPal in yen.

How a shopper pays at a konbini

The shopper chooses Konbini and enters their name and email (a phone number can be used as the confirmation number). Stripe shows payment codes, a confirmation number and an expiry time for each chain; the shopper can print them or keep them on their phone, then pay in cash at the store and keep the receipt.

Requirements for your store

Konbini is only for Japanese Stripe accounts, and the convenience-store chains can reject a business at their discretion. Your website must show your address, contact email and phone, support hours, shipping fees, return and refund policy, and a complete Specified Commercial Transactions Act disclosure. Stripe also lists banned categories such as e-cigarettes, fortune-telling and personal import forwarding.

Frequently asked questions

Which stores accept Konbini payments?: FamilyMart, Lawson, Ministop and Seicomart stores across Japan, according to Stripe.
How do Konbini refunds work?: Because the shopper paid cash, Stripe emails them to collect their bank account details and sends the refund by bank transfer once they reply.
Can a business outside Japan accept Konbini?: No. Stripe lists Japan as the only business location.

Sources

Konbini payments — Stripe