PayPal · Decline codes
What does the PayPal TRANSACTION_LIMIT_EXCEEDED error mean?
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PayPal's TRANSACTION_LIMIT_EXCEEDED error means the total payment amount went over a transaction limit, so PayPal declined it. PayPal doesn't say which limit applied. The buyer can split the order, pay a smaller amount, or use another method; the merchant should check whether its account limits suit its order sizes.
- PayPal description
- Total payment amount exceeded transaction limit.
- Type
- Limit
- Who declined
- PayPal
- Retry
- Only after the cause is fixed
- Shopper action
- Pay a smaller amount or use another method
- Merchant action
- Check account limits; offer another method
- PlatformDTC renewal (Smart retry)
- Treated as generic and flagged; PayPal ladder
What PlatformDTC does
PlatformDTC has no specific rule for TRANSACTION_LIMIT_EXCEEDED: it is treated as a generic decline and logged as unclassified so the team can review it. With Smart retry on, a PayPal subscription renewal declined this way follows the PayPal ladder: up to 7 attempts, each at least 3 days after the last, moved to the subscriber's next payday when one falls within a week, inside a window of at least 24 days.
Why it happens
The order total was above a limit PayPal enforces for this transaction.
What the shopper can do
Split the order or pay with a card.
What the store can do
If large orders hit this often, ask PayPal about the limits on your account.
For developers
details[0].issue = TRANSACTION_LIMIT_EXCEEDED. The same amount will be refused again.
Frequently asked questions
- What is the PayPal transaction limit?
- PayPal's error doesn't state it; it depends on the accounts involved.
- Will a retry work?
- Not for the same amount, unless the limit changes.
Sources
- Orders v2 API errors — PayPal
Related
- PPAX — Amount exceeded: the payment is over a limit on the card or account.
- PAYER_CANNOT_PAY — Payer cannot pay: this buyer's and this seller's PayPal settings don't allow the payment.
- INSTRUMENT_DECLINED — Instrument declined: the card or bank in the buyer's PayPal was refused.
- PAYMENT_DENIED — Payment denied: PayPal declined to process the transaction.
- 0100 — Referral: the card's bank wants the cardholder to contact it before it approves.
- 0390 — Account not found: the bank has no account matching these card details.
- 0500 — Do not honor: the card's bank refused the payment and gave no reason.
- 0580 — Unauthorized transaction: the payment isn't authorized for this card.