Braintree · Decline codes
What does Braintree 2092 “No Data Found - Try Another Verification Method” mean?
Checked
Braintree 2092 “No Data Found - Try Another Verification Method” means the processor cannot give a definite answer about the customer's US bank account. It is a soft decline. Braintree recommends trying a different US bank account verification method. It is not a refusal from the bank itself.
- Type
- Soft decline (bank account verification)
- Who declined
- The processor
- Retry
- Yes, with another verification method
- Shopper action
- Try another verification method
- Merchant action
- Use a different verification method
What PlatformDTC does
PlatformDTC does not connect to Braintree. US bank account verification through Braintree has no counterpart on PlatformDTC, whose checkout takes cards and wallets through Stripe, PayPal or a processor account the store connects itself.
Why it happens
The verification service had no data on the bank account.
What the store can do
Offer another bank verification method.
For developers
Braintree returns processor_response_code 2092 with processor_response_text “No Data Found - Try Another Verification Method” and processor_response_type “soft_declined” on the Transaction object.
Frequently asked questions
- Is Braintree 2092 about cards?
- No, it concerns US bank account verification.
- What should I do after 2092?
- Try another verification method.
Sources
- Declines: authorization decline codes — Braintree (PayPal)
- Transaction response object — Braintree (PayPal)
Related
- 2061 — The transaction data was invalid.
- 2093 — The PayPal payment method expired or was cancelled.
- 2094 — PayPal calls were made out of order.
- 2095 — No full refund after a partial PayPal refund.
- 2096 — The buyer and seller PayPal accounts are the same.
- 2097 — The PayPal authorization is above the allowed limit.
- 2098 — Too many PayPal authorizations on one order.