Braintree · Decline codes
What does Braintree 2093 “PayPal payment method is invalid” mean?
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Braintree 2093 “PayPal payment method is invalid” means the PayPal payment method has expired or been cancelled. It is a hard decline. Ask the customer to connect PayPal again or to use another payment method. Retrying the old saved PayPal will keep failing.
- Type
- Hard decline
- Who declined
- PayPal
- Retry
- No
- Shopper action
- Reconnect PayPal or use another method
- Merchant action
- Ask the customer to reconnect PayPal
What PlatformDTC does
PlatformDTC does not connect to Braintree. On its own PayPal rail, a saved PayPal the buyer removed comes back as a revoked vault token, which PlatformDTC treats as always terminal: the subscription is cancelled and recorded as the buyer revoking it.
Why it happens
The saved PayPal authorization is no longer valid.
What the store can do
Ask the customer to reconnect PayPal or add a card.
For developers
Braintree returns processor_response_code 2093 with processor_response_text “PayPal payment method is invalid” and processor_response_type “hard_declined” on the Transaction object.
Frequently asked questions
- Can I retry after Braintree 2093?
- No. The payment method is gone.
- How is 2093 different from 2070?
- 2070 says the buyer revoked; 2093 says expired or cancelled.
Sources
- Declines: authorization decline codes — Braintree (PayPal)
- Transaction response object — Braintree (PayPal)
Related
- 2070 — The buyer cancelled their pre-approved PayPal payments.
- 2094 — PayPal calls were made out of order.
- 2095 — No full refund after a partial PayPal refund.
- 2096 — The buyer and seller PayPal accounts are the same.
- 2097 — The PayPal authorization is above the allowed limit.
- 2098 — Too many PayPal authorizations on one order.
- 2099 — The bank needs 3D Secure authentication.