Braintree · Decline codes
What does Braintree 2097 “PayPal authorization amount limit exceeded” mean?
Checked
Braintree 2097 “PayPal authorization amount limit exceeded” means the PayPal authorization amount is greater than the limit allowed on the order. It is a hard decline. Authorize no more than PayPal allows for the order. The buyer's account is not the problem; the amount requested is.
- Type
- Hard decline
- Who declined
- PayPal
- Retry
- Not with this amount
- Shopper action
- Nothing
- Merchant action
- Keep authorizations within the order limit
What PlatformDTC does
PlatformDTC does not connect to Braintree; its PayPal rail talks to PayPal directly, and PayPal's per-order authorization amount limit is PayPal's own rule, so it is the same there.
Why it happens
An authorization asked for more than PayPal allows for this order.
What the store can do
Lower the authorization to within the order limit.
For developers
Braintree returns processor_response_code 2097 with processor_response_text “PayPal authorization amount limit exceeded” and processor_response_type “hard_declined” on the Transaction object.
Frequently asked questions
- What is the limit in Braintree 2097?
- PayPal's allowed authorization amount for the order.
- How is 2097 different from 2098?
- 2097 is about amount; 2098 is about the number of authorizations.
Sources
- Declines: authorization decline codes — Braintree (PayPal)
- Transaction response object — Braintree (PayPal)
Related
- 2098 — Too many PayPal authorizations on one order.
- 2067 — The PayPal authorization expired.
- 2099 — The bank needs 3D Secure authentication.
- 2100 — Channel-initiated billing isn't enabled for your PayPal account.
- 2101 — The bank wants extra credentials, such as inserting the chip.
- 2102 — The PIN entered was wrong.
- 2103 — Too many wrong PIN attempts.