Braintree · Decline codes
What does Braintree 2100 “PayPal channel initiated billing not enabled for your account” mean?
Checked
Braintree 2100 “PayPal channel initiated billing not enabled for your account” means your PayPal permissions do not allow channel-initiated billing transactions. It is a hard decline. Contact PayPal Support to enable it, then try the transaction again. Buyers cannot fix it on their side.
- Type
- Hard decline (PayPal account setting)
- Who declined
- Your PayPal business account
- Retry
- Not until PayPal enables it
- Shopper action
- Use another method
- Merchant action
- Ask PayPal to enable it
What PlatformDTC does
PlatformDTC does not connect to Braintree; its PayPal rail talks to PayPal directly; whether a store can bill a saved PayPal account depends on permissions PayPal grants that account, just as it does here.
Why it happens
A PayPal permission for this billing type is missing on your account.
What the store can do
Contact PayPal Support.
For developers
Braintree returns processor_response_code 2100 with processor_response_text “PayPal channel initiated billing not enabled for your account” and processor_response_type “hard_declined” on the Transaction object.
Frequently asked questions
- Who enables channel-initiated billing?
- PayPal Support, per Braintree.
- Is Braintree 2100 the buyer's problem?
- No. It is your PayPal permissions.
Sources
- Declines: authorization decline codes — Braintree (PayPal)
- Transaction response object — Braintree (PayPal)
Related
- 2087 — Reference transactions aren't enabled on your PayPal account.
- 2101 — The bank wants extra credentials, such as inserting the chip.
- 2102 — The PIN entered was wrong.
- 2103 — Too many wrong PIN attempts.
- 2104 — The bank declined the payment offline.
- 2105 — Refused: card data invalid for its life cycle (try later).
- 2106 — Refused for a policy reason (try later).