Braintree · Decline codes
What does Braintree 2070 “PayPal Buyer Revoked Pre-Approved Payment Authorization” mean?
Checked
Braintree 2070 “PayPal Buyer Revoked Pre-Approved Payment Authorization” means the buyer revoked the authorization for this PayPal payment method, usually by cancelling automatic payments in PayPal. It is a hard decline. Reach out to the customer for another payment method; retrying will not work.
- Type
- Hard decline
- Who declined
- The PayPal buyer
- Retry
- No
- Shopper action
- Reconnect PayPal or use another method
- Merchant action
- Contact the customer
What PlatformDTC does
PlatformDTC does not connect to Braintree. On its own PayPal rail a cancelled agreement arrives as AGREEMENT_ALREADY_CANCELLED, BILLING_AGREEMENT_NOT_FOUND or a revoked vault token: PlatformDTC cancels the subscription without retrying and records it as the customer revoking the agreement, not a failed payment.
Why it happens
The buyer removed your business from their PayPal automatic payments.
What the store can do
Contact the customer. If they want to stay, they need to approve PayPal again or add a card.
For developers
Braintree returns processor_response_code 2070 with processor_response_text “PayPal Buyer Revoked Pre-Approved Payment Authorization” and processor_response_type “hard_declined” on the Transaction object.
Frequently asked questions
- Can I keep charging after Braintree 2070?
- No. The buyer revoked the authorization.
- Is 2070 a payment failure or a cancellation?
- It works like a cancellation by the buyer.
Sources
- Declines: authorization decline codes — Braintree (PayPal)
- Transaction response object — Braintree (PayPal)
Related
- 2018 — The cardholder told the bank to stop all recurring charges.
- 2093 — The PayPal payment method expired or was cancelled.
- 2071 — The receiving PayPal account isn't set up or confirmed.
- 2072 — The PayPal email address is badly formatted.
- 2073 — PayPal couldn't validate the transaction.
- 2074 — The card or bank inside the buyer's PayPal was declined.
- 2075 — The buyer's PayPal account is locked or closed.
- 2076 — This buyer can't pay this seller with PayPal.