Braintree · Decline codes
What does Braintree 2035 “Partial Approval For Amount In Group III Version” mean?
Checked
Braintree 2035 “Partial Approval For Amount In Group III Version” means the bank approved the transaction for less than the amount requested. It is a soft decline. Braintree advises having the shopper try again, and if it keeps happening, use a different payment method.
- Type
- Soft decline
- Who declined
- The shopper's bank
- Retry
- Yes, try again; if it repeats, use another method
- Shopper action
- Try again or pay with another card
- Merchant action
- Retry, then offer another method
What PlatformDTC does
PlatformDTC does not connect to Braintree. On its Stripe checkout a balance too low for the order arrives as insufficient_funds, which PlatformDTC retries on renewals at +2, +5, +8, +13 and +18 days, aimed at the subscriber's payday.
Why it happens
Often a prepaid or debit card with a balance lower than the order, approved for what it had.
What the store can do
Ask the shopper to try again or use another card. Do not ship the full order on a partial approval.
For developers
Braintree returns processor_response_code 2035 with processor_response_text “Partial Approval For Amount In Group III Version” and processor_response_type “soft_declined” on the Transaction object.
Frequently asked questions
- Does Braintree 2035 mean part of the money was taken?
- The bank approved a lower amount. Braintree treats the attempt as declined for the full order.
- What should the shopper do after 2035?
- Try again, then use another payment method if it repeats.
Sources
- Declines: authorization decline codes — Braintree (PayPal)
- Transaction response object — Braintree (PayPal)
Related
- 2001 — The card did not have enough money or credit for this amount.
- 2036 — The authorization being acted on could not be found.
- 2037 — The authorization was already reversed.
- 2038 — The bank declined without a specific reason.
- 2039 — The authorization code was missing or not found.
- 2040 — Your account configuration may be wrong (invalid store).
- 2041 — The card needs the cardholder's approval with their bank.