NewNo plan feeNo plan fee. Just 2.9% + $0.30 per card sale, and signing up is free.Try now →

Braintree · Decline codes

What does Braintree 2035 “Partial Approval For Amount In Group III Version” mean?

Checked

Braintree 2035 “Partial Approval For Amount In Group III Version” means the bank approved the transaction for less than the amount requested. It is a soft decline. Braintree advises having the shopper try again, and if it keeps happening, use a different payment method.

Type
Soft decline
Who declined
The shopper's bank
Retry
Yes, try again; if it repeats, use another method
Shopper action
Try again or pay with another card
Merchant action
Retry, then offer another method

What PlatformDTC does

PlatformDTC does not connect to Braintree. On its Stripe checkout a balance too low for the order arrives as insufficient_funds, which PlatformDTC retries on renewals at +2, +5, +8, +13 and +18 days, aimed at the subscriber's payday.

Why it happens

Often a prepaid or debit card with a balance lower than the order, approved for what it had.

What the store can do

Ask the shopper to try again or use another card. Do not ship the full order on a partial approval.

For developers

Braintree returns processor_response_code 2035 with processor_response_text “Partial Approval For Amount In Group III Version” and processor_response_type “soft_declined” on the Transaction object.

Frequently asked questions

Does Braintree 2035 mean part of the money was taken?
The bank approved a lower amount. Braintree treats the attempt as declined for the full order.
What should the shopper do after 2035?
Try again, then use another payment method if it repeats.

Sources

Related

Payments library