Why does Braintree list 2007 in two Visa categories?

Its table maps 2007 to both category 1 and category 3. Either way, retrying the same number will not work.

What does 'no account' mean for the shopper?

The bank cannot find an account for that card number. They should call the bank or use another card.

Braintree · Decline codes

What does Braintree 2007 “No Account” mean?

Checked October 31, 2026

Braintree 2007 “No Account” means the card number is not on file with the bank that issued it. It is a hard decline. The shopper should contact the bank or pay with another card. Braintree's Visa table lists 2007 under both category 1 (never retry) and category 3 (details wrong), so treat the same number as dead until the shopper fixes it.

Type: Hard decline
Who declined: The shopper's bank
Retry: No. Braintree lists it under Visa categories 1 and 3; do not retry the same card
Shopper action: Use another card or call the bank
Merchant action: Ask for a different payment method

What PlatformDTC does

PlatformDTC does not connect to Braintree. The closest Stripe answer is invalid_account, and the network code for no such number is Visa 14; PlatformDTC never retries either, holds the renewal and asks the subscriber to update the card.

Why it happens

The account was closed or replaced, the number belongs to a card that was never activated, or digits were mistyped into a number that happens to pass the format check.

What the store can do

Ask for a different card. For saved cards in subscriptions, send an update-card request rather than retrying.

For developers

Braintree returns processor_response_code 2007 with processor_response_text “No Account” and processor_response_type “hard_declined” on the Transaction object. Braintree maps it to Visa category 3 (issuer cannot approve with these details): at most 15 retries in 30 days. Its header table also lists 2007 under Visa category 1.

Frequently asked questions

Why does Braintree list 2007 in two Visa categories?: Its table maps 2007 to both category 1 and category 3. Either way, retrying the same number will not work.
What does 'no account' mean for the shopper?: The bank cannot find an account for that card number. They should call the bank or use another card.

Sources

Declines: authorization decline codes — Braintree (PayPal)
Transaction response object — Braintree (PayPal)
Mapping to Visa system integrity fee categories — Adyen
Decline codes — Stripe