General and specialty retail · Merchant category codes
What is MCC 5311 (Department Stores)?
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MCC 5311 (Department Stores) is the merchant category code for stores that sell a general line of apparel, home furnishings, furniture, electronics, cosmetics, housewares and major appliances, usually in separate departments. It fits a store with genuinely separate departments across apparel, home and electronics. Visa requires 3D Secure on online 5311 sales for merchants located in Vietnam. Visa requires 3D Secure on its online sales for merchants located in Vietnam.
- Visa name
- Department Stores
- Stripe name
- Department Stores
- Restricted by Stripe
- No
- Visa high-integrity risk
- No
- Visa 3D Secure rule for online sales
- Required for merchants located in Vietnam
- In PlatformDTC's Industry picker
- Yes, under "Retail"
- Typical products
- Department stores
What PlatformDTC does
PlatformDTC's payments setup lists 5311 in its Industry picker as "Department stores" under "Retail"; typing 5311 in the search box finds it. The choice is sent to Stripe as the category code of the store's own payments account and can be changed later under Settings, Payments, Professional details, subject to Stripe's check.
What sells under MCC 5311
Visa uses 5311 for stores that sell a general line of apparel, home furnishings, furniture, electronics, cosmetics, housewares and major appliances, usually in separate departments.
It fits a store with genuinely separate departments across apparel, home and electronics. Visa requires 3D Secure on online 5311 sales for merchants located in Vietnam.
- Department stores
Codes it is confused with
Choose the code for the line of business that makes up most of your sales. Visa also allows a separate code for each line of business.
| Code | Name | Use it instead when |
|---|---|---|
| 5399 | Miscellaneous General Merchandise | You sell a general line on a smaller scale |
| 5310 | Discount Stores | You sell a general line at a discount |
Risk, 3D Secure and Stripe rules
5311 is not on Visa's high-integrity risk list, so no extra Visa registration is tied to the code itself.
Stripe's list of supported codes does not mark it restricted, so a Stripe account can use it without asking Stripe first.
Visa's rules require acquirers to process online sales under 5311 with Visa Secure (3D Secure) for merchants located in Vietnam. Elsewhere, 3D Secure for this code follows the general rules of the merchant's country and the issuer's request.
Frequently asked questions
- Is MCC 5311 high risk?
- No. 5311 is not on Visa's high-integrity risk list. Stripe does not mark it restricted. Visa does require 3D Secure on online 5311 sales for merchants located in Vietnam.
- Can a PlatformDTC store use MCC 5311?
- Yes. It is in the Industry picker of PlatformDTC's payments setup under "Retail", and typing 5311 in the search finds it. PlatformDTC sends the choice to Stripe for the store's own payments account.
Sources
Related
- 5399 — A general line of goods, like a smaller department store.
- 5310 — A general line of merchandise sold at a discount.
- 5331 — A limited range of various lower-priced products.
- 5300 — Warehouse-style stores selling a full range of goods, often in bulk.
- 5262 — Registered online marketplaces bringing many retailers under one brand.
- 5309 — Gift and import items typically exempt from customs fees.