Checkout.com · Decline codes
What does Checkout.com 41206 “Decline list - Email domain” mean?
Checked
Checkout.com 41206 "Decline list - Email domain" means the domain of the shopper's email, the part after the @, is on your client-level decline list. Every address on that domain is blocked, which suits disposable-email services but can catch genuine buyers on smaller providers.
- Type
- Risk response (4xxxx)
- Who declined
- Your Checkout.com decline list (client level)
- Retry
- No, while the domain is listed
- Shopper action
- Use a different email address, or contact the store
- Merchant action
- Check the domain entry is still needed
What PlatformDTC does
In PlatformDTC's routing table 41206 from Checkout.com is a fraud stop: checkout offers no backup processor and no automatic retry, so a blocked payment cannot slip through another route. A subscription renewal declined with 41206 is never retried: the subscription is held past due and the customer is emailed a link to add a new card.
Why it happens
Merchants list domains used for throwaway addresses or past fraud.
What the shopper can do
Check out with another email address, or contact the store.
What the store can do
Review domain entries. Blocking a popular provider by mistake can stop a large share of sales.
For developers
The payment carries response_code 41206 with a response_summary such as "Decline list - Email domain". For 4xxxx codes Checkout.com says the response_code and status depend on the action set in your Fraud Detection risk strategies, so check the payment's fraud assessment in the Dashboard (Payments > Processing > All payments, then the Payment timeline).
Frequently asked questions
- How is 41206 different from 41203?
- 41203 blocks one email address; 41206 blocks a whole domain.
- Can the shopper get past Checkout.com 41206?
- With an email on another domain, if the store allows it.
Sources
- API response codes — Checkout.com
Related
- 41205 — The shopper's IP address is on your client-level decline list.
- 41301 — The payment's fraud score was above the threshold you set.
- 41204 — The shopper's phone number is on your client-level decline list.
- 42101 — Blocked by an entity-level risk rule in Checkout.com.
- 42201 — The card number is on an entity-level decline list.
- 42301 — The fraud score was above an entity-level threshold.
- 43101 — Checkout.com itself declined the payment as high risk.
- 43102 — Blocked by a Checkout.com decline rule or fraud model, named in the summary.