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Checkout.com · Decline codes

What does Checkout.com 42201 “Decline list - Card number” mean?

Checked

Checkout.com 42201 "Decline list - Card number" means the card is on an entity-level decline list, so Checkout.com blocked the payment. Checkout.com also has entity-level lists for BIN (42202), email (42203), phone (42204), IP (42205) and email domain (42206), each working the same way for its own field.

Type
Risk response (4xxxx)
Who declined
An entity-level Checkout.com decline list
Retry
No, while the card is listed
Shopper action
Use another card or contact the store
Merchant action
Check the entity's decline list

What PlatformDTC does

In PlatformDTC's routing table 42201 from Checkout.com is a fraud stop: checkout offers no backup processor and no automatic retry, so a blocked payment cannot slip through another route. A subscription renewal declined with 42201 is never retried: the subscription is held past due and the customer is emailed a link to add a new card.

Why it happens

The card was added to the decline list kept for this entity.

What the shopper can do

Use a different card.

What the store can do

Review the entity-level list alongside your client-level list (41201) so they do not contradict each other.

For developers

The payment carries response_code 42201 with a response_summary such as "Decline list - Card number". For 4xxxx codes Checkout.com says the response_code and status depend on the action set in your Fraud Detection risk strategies, so check the payment's fraud assessment in the Dashboard (Payments > Processing > All payments, then the Payment timeline).

Frequently asked questions

What are the other 422xx codes?
Entity-level decline lists for BIN, email address, phone, payment IP and email domain.
Can another card pass after Checkout.com 42201?
Yes, unless another list or rule blocks it.

Sources

Related

Payments library