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Checkout.com · Decline codes

What does Checkout.com 200P9 “Limit exceeded. Enter a lesser value.” mean?

Checked

Checkout.com 200P9 "Limit exceeded. Enter a lesser value." means the order total is above a limit on the card. The response itself suggests a lower amount would pass, so the card works, just not for this much. Visa treats unlisted codes as category 4, which allows up to 15 retries in 30 days.

Type
Soft decline (20xxx)
Who declined
The shopper's card issuer
Retry
Possibly. Visa category 4 (generic): at most 15 retries in 30 days
Shopper action
Use another card or split the purchase
Merchant action
Offer another payment method

What PlatformDTC does

PlatformDTC treats 200P9 from Checkout.com as a timing problem at the bank. It never reroutes this decline to a backup processor, since a second processor reaches the same account and the same limit. With Smart retry on, a subscription renewal declined with 200P9 is retried 2, 5 and 8 days after the first decline.

Why it happens

A per-transaction or period limit on the card is lower than the order value.

What the shopper can do

Pay with a different card, or ask the bank to raise the limit.

What the store can do

Offer alternatives such as PayPal. Changing the order amount is the shopper's choice, not something to do automatically.

For developers

The payment comes back with status Declined, response_code 200P9 and a response_summary such as "Limit exceeded. Enter a lesser value." (Checkout.com notes the text can vary by endpoint). Checkout.com's Visa table puts this code in category 4, which it pairs with recommendation code 02 (try again later); read processing.recommendation_code on the response.

Frequently asked questions

Does Checkout.com 200P9 mean no money?
No. It is a limit on the amount, not a balance check.
Should I retry 200P9 with the same amount?
No. The same amount meets the same limit; another card or a raised limit is needed.

Sources

Related

Payments library