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Checkout.com · Decline codes

What does Checkout.com 200N7 “Decline for CVV2 failure” mean?

Checked

Checkout.com 200N7 "Decline for CVV2 failure" means the bank refused because the card security code did not match. It is the classic typo decline: the shopper re-enters the three or four digits and tries again. Adyen's Visa mapping places raw code N7 in category 3, issuer cannot approve with these details.

Type
Soft decline (20xxx)
Who declined
The shopper's card issuer
Retry
Possibly. Visa category 4 (generic): at most 15 retries in 30 days
Shopper action
Re-enter the security code from the back of the card
Merchant action
Let the shopper correct the CVV; never resend it unchanged

What PlatformDTC does

PlatformDTC classifies Checkout.com 200N7 as never retry. Checkout does not offer a backup processor for it, because the same card or the same details fail the same way everywhere. A subscription renewal declined with 200N7 is never retried: the subscription is held past due and the customer is emailed a link to add a new card.

Why it happens

A mistyped or old CVV, or someone using card numbers without the physical card.

What the shopper can do

Check the code on the back (or front for American Express) and enter it again.

What the store can do

Show the error on the CVV field. Many CVV failures from one visitor in a short time are a card-testing signal.

For developers

The payment comes back with status Declined, response_code 200N7 and a response_summary such as "Decline for CVV2 failure" (Checkout.com notes the text can vary by endpoint). Checkout.com's Visa table puts this code in category 4, which it pairs with recommendation code 02 (try again later); read processing.recommendation_code on the response.

Frequently asked questions

Is Checkout.com 200N7 the same as Stripe incorrect_cvc?
Yes in meaning: Stripe documents incorrect_cvc as the CVC number is incorrect.
Can I retry 200N7 automatically?
No point: the same wrong code fails again. Only a corrected CVV can pass.

Sources

Related

Payments library