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Card networks · Payment methods

Cartes Bancaires for online stores: how co-badged cards and disputes work

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Cartes Bancaires is France's local card network. Stripe says more than 95% of CB cards are co-badged with Visa or Mastercard, so one card can run on either network. EU rules require stores in the EEA to let shoppers choose the network for co-badged CB cards in euros, and Stripe's Payment Element shows that choice by default. CB disputes are rarer than Visa or Mastercard ones, but sellers in the SEPA area cannot contest them; Stripe charges no dispute fee on them.

Home market
France
Co-badging
More than 95% of CB cards co-badged with Visa or Mastercard (Stripe)
Currency
EUR
Stripe seller countries
SEPA countries plus AU, CA, HK, JP, MX, NZ, SG, US
Disputes
Cannot be contested by SEPA sellers; 0 EUR dispute fee
Recurring
Yes

What PlatformDTC does

PlatformDTC checkout has no separate Cartes Bancaires switch: CB cards are typed into the Stripe Payment Element card form, which Stripe says shows the network choice for co-badged cards when an EEA store charges in euros.

Card brand choice in the EU

Regulation (EU) 2015/751 makes EEA businesses honour the shopper's network choice on co-badged cards. Online it applies when the card is a co-badged CB card and the currency is EUR. If the shopper picks nothing, the seller may choose.

Stripe adds that if a CB charge is declined for a technical reason, it retries on Visa or Mastercard. Stores not based in France must process one payment from an eligible CB card before CB is fully on.

Disputes on CB

CB asks cardholders for a higher standard of evidence before they can dispute, which keeps dispute rates lower. In return, sellers in the SEPA area processing on CB cannot challenge the dispute at all. This applies to the processing network, not to every card issued by CB.

Frequently asked questions

Do I need to do anything to accept Cartes Bancaires?
Stripe says that if you already accept cards you can accept CB, but it lists CB among brands needing extra configuration, and stores outside France must first process one eligible CB payment.
Does Apple Pay support Cartes Bancaires?
Yes on Stripe, for euro payments only, through the Payment Element, Express Checkout Element and Checkout.

Sources

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