Can I avoid Shopify's third-party transaction fee in Hong Kong?

Only by taking payments with Shopify Payments. Any other provider on Shopify pays Shopify's 2% (Basic), 1% (Grow), 0.6% (Advanced) or 0.2% (Plus) on top of its own fees. On a platform without that fee, such as PlatformDTC, your own Stripe or PayPal account pays only its own rate.

What does Shopify Payments charge for international cards in Hong Kong?

3.9% + HK$2.35 on Basic, 3.8% + HK$2.35 on Grow, 3.7% + HK$2.35 on Advanced and 3.6% + HK$2.35 on Plus.

Shopify Payments · Processing fees

What are Shopify Payments fees in Hong Kong?

Checked October 31, 2026

Shopify Payments charges stores in Hong Kong 3.3% + HK$2.35 per online payment with a standard card on the Basic plan, 3.2% + HK$2.35 on Grow, 3.1% + HK$2.35 on Advanced and 3% + HK$2.35 on Plus. American Express and international cards cost 3.9% + HK$2.35 on Basic. Using another payment provider adds Shopify's own fee of 2%, 1%, 0.6% or 0.2% by plan. Read from Shopify's Hong Kong pricing page on 31 October 2026.

Domestic card: 3.3% + HK$2.35 (Basic), 3.2% + HK$2.35 (Grow), 3.1% + HK$2.35 (Advanced), 3% + HK$2.35 (Plus)
International card: 3.9% + HK$2.35 (Basic) to 3.6% + HK$2.35 (Plus)
Third-party provider fee: 2% (Basic), 1% (Grow), 0.6% (Advanced), 0.2% (Plus)
Monthly fee: US$33, US$92 or US$399 a month (Basic, Grow, Advanced, paid monthly); Plus from US$2,300

What PlatformDTC does

Shopify charges its 0.2%–2% extra fee whenever a store in Hong Kong takes cards through another provider. PlatformDTC charges no such fee and no plan fee: connect your own Stripe account or PayPal business account and the sales carry only that provider's rate, which on the HK$400,000 month above saves the HK$8,000.00 Shopify Basic would add.

Every rate

Shopify Payments online rates for stores in Hong Kong, by plan, from the "Compare all features" table on Shopify's Hong Kong pricing page (read on 31 October 2026). In-person and local payment method rates are listed on the same page.

Fee	Basic	Grow	Advanced	Plus
Plan price, paid monthly	US$33	US$92	US$399	from US$2,300
Online card, standard	3.3% + HK$2.35	3.2% + HK$2.35	3.1% + HK$2.35	3% + HK$2.35
Online card, American Express	3.9% + HK$2.35	3.8% + HK$2.35	3.7% + HK$2.35	3.6% + HK$2.35
Online card, international	3.9% + HK$2.35	3.8% + HK$2.35	3.7% + HK$2.35	3.6% + HK$2.35
Extra Shopify fee if you use another payment provider	2%	1%	0.6%	0.2%

Shopify plans and Shopify Payments online rates in Hong Kong

A worked month

Assumptions: plans paid monthly, every sale an online payment with a standard card issued in Hong Kong, an average order of HK$400, no refunds or disputes. Each line is rounded to the cent. Shopify lists Hong Kong plan prices in US dollars and card rates in HKD, so the two are shown side by side, not added.

HK$80,000.00 in 200 orders on Basic: 3.3% of HK$80,000.00 = HK$2,640.00, plus 200 × HK$2.35 = HK$470.00, so card fees are HK$3,110.00 (3.89% of sales), plus the US$33 plan.

HK$400,000.00 in 1,000 orders on Basic: 3.3% of HK$400,000.00 = HK$13,200.00, plus 1,000 × HK$2.35 = HK$2,350.00, so card fees are HK$15,550.00 (3.89% of sales), plus the US$33 plan.

If the same HK$400,000 month on Basic ran through another payment provider, Shopify would add its 2% fee: HK$8,000.00, on top of that provider's own card fees.

Month	Plan	Plan price	Card fees	Total
HK$80,000 in 200 orders	Basic	US$33	HK$3,110.00	US$33 + HK$3,110.00
HK$80,000 in 200 orders	Grow	US$92	HK$3,030.00	US$92 + HK$3,030.00
HK$80,000 in 200 orders	Advanced	US$399	HK$2,950.00	US$399 + HK$2,950.00
HK$400,000 in 1,000 orders	Basic	US$33	HK$15,550.00	US$33 + HK$15,550.00
HK$400,000 in 1,000 orders	Grow	US$92	HK$15,150.00	US$92 + HK$15,150.00
HK$400,000 in 1,000 orders	Advanced	US$399	HK$14,750.00	US$399 + HK$14,750.00

One month on Shopify in Hong Kong, all standard domestic cards

What raises your fees

The headline is the standard-card rate. These push the real cost up:

American Express: 3.9% + HK$2.35 on Basic instead of 3.3% + HK$2.35.
International cards: 3.9% + HK$2.35 on Basic, 3.6% + HK$2.35 on Plus.
Another payment provider: Shopify's own 2% (Basic), 1% (Grow), 0.6% (Advanced) or 0.2% (Plus) on every sale, plus that provider's fees.
The plan itself: US$33 to US$399 a month paid monthly, which is a large share of a small store's costs.
Small orders: the fixed HK$2.35 weighs more on a small basket. On a HK$80 order, Basic's 3.3% + HK$2.35 is 6.24% of the sale.

Frequently asked questions

Can I avoid Shopify's third-party transaction fee in Hong Kong?: Only by taking payments with Shopify Payments. Any other provider on Shopify pays Shopify's 2% (Basic), 1% (Grow), 0.6% (Advanced) or 0.2% (Plus) on top of its own fees. On a platform without that fee, such as PlatformDTC, your own Stripe or PayPal account pays only its own rate.
What does Shopify Payments charge for international cards in Hong Kong?: 3.9% + HK$2.35 on Basic, 3.8% + HK$2.35 on Grow, 3.7% + HK$2.35 on Advanced and 3.6% + HK$2.35 on Plus.

Sources

Shopify pricing — Hong Kong — Shopify