← Changelog
v1.199
Block fraud hotspots automatically
PlatformDTC can now find the countries, card types and email domains your fraud comes from, block them for you, and take the block off once they're clean.
New
- Block fraud hotspots automatically under Settings → Payments → Cards → Block risky payments. Once a day it compares shopper countries, card countries, card number starts and email domains with the rest of your store, counting chargebacks (card and PayPal) and bank fraud reports. A group is blocked only with at least 5 bad orders, twice your store's rate, very unlikely to be luck, and never one of your big markets. You get an email and a bell notice for each block, can undo it with one press, and each block is lifted by itself when the orders no longer show a problem. Off until you turn it on. See Block risky payments.
- Every order now records where the shopper paid from and the card's country and type. Chargeback insights has a new Shopping from breakdown.
Changed
- Hotspots in Chargeback insights now count bank fraud reports and PayPal disputes, not only card chargebacks, and the daily hotspot alert reads card and PayPal orders together.
- Subscriptions → Overview → Countries now places each buyer in the country they shop from rather than the shipping country, so a country whose buyers ship to a forwarding address shows its real cost per customer.