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← Changelog

v1.130

Ask buyers how they use what they bought

About 30 days after an order arrives, buyers get five quick questions by email. You get honest, first-party numbers and plain feedback.

  • Customers → Buyer survey. Turn on Email the survey. Buyers answer which product, when they take it, with food or not, with which other supplements, how often, and an optional comment. One question per screen, under a minute, no login. See Buyer survey.
  • Answers by product. One chart per question with counts and shares, a product filter, and the comments, with OK to quote on those the buyer allowed you to quote.
  • Careful by default. Off until you turn it on. Only buyers who agreed to emails; in the EU, the UK and other places that require it, only buyers who ticked the box themselves. At most once every 90 days per buyer, up to 300 a day, with an unsubscribe link in every email.
  • Your questions. Turn questions off and edit the list of supplements buyers can pick.

New for agents

  • dtc_get_buyer_survey_results reads the answers, per product or all together, and the comments with their quote permission.