Every parcel tracked, and told to you when it stops moving

Your store now watches all 3,393 parcels it has shipped, not a sample of them — and emails you when a batch of them stops moving.

Until now only the most recent shipments were registered with the carrier aggregator, because registration is metered and the backfill ran a seven-day window. That meant most tracking numbers had no scan data behind them: a shopper pasting theirs into your tracking page was told the order could not be found, which is the worst possible answer to give someone who is already anxious about a parcel.

Added

• Full tracking coverage. Every fulfilled order carrying a tracking number is now registered and syncing, so your tracking page answers for all of them.
• Delivery alerts. One email per issue per day — never one per parcel — when enough of your shipments cross a line: the carrier has flagged them (held, returning, failed delivery), they have been silent for over a week, they are past the delivery date you promised, or they were marked shipped and never scanned at all. Each email says what the number means, names a few of the parcels, and links straight to them.
• "Preparing to ship" now means what it says. Carriers report a printed label the same way they report a real shipment, and we were passing that through as Shipped — on 266 parcels, 109 of which had been sitting that way for over a week. Those now read "Preparing to ship" for your shopper, and get their own line on the delivery dashboard so you can see which supplier printed labels and dispatched nothing. Transit times were also being measured from the moment the label was printed rather than the first real carrier scan; they are now measured properly, which is why your average may have moved.
• A reason for every hidden scan. The tracking page has always suppressed origin-country and non-English carrier lines so your brand story does not end on a foreign logistics portal. Now each hidden scan records which rule hid it, so the policy can be audited instead of trusted.