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Payments & checkout

Can I use my Whop account to take card payments on PlatformDTC?

Updated

A PlatformDTC store can connect its own Whop account by pasting one Whop Account API key under Settings → Payments → Third-party payment providers → Whop. Whop is the seller of record for those card payments: shoppers agree to Whop's buyer terms shown under the card form, card numbers stay in Whop's own secure fields, and payouts and fees are handled in the Whop account. Once Whop is chosen as the store's card company, checkout takes card payments through it.

How to connect it

In Whop, open Dashboard › Developer and, under Account API Keys, choose Create. Choose Custom permissions and tick: Charge payments, Read payments, Manage payments, Charge member payment methods, Read setup intents, Create products, Read products, Update products, Create plans, Read plans, Manage webhooks, Read changes to payments, Read changes to refunds, Read changes to disputes and Read company balance. In PlatformDTC, open Settings → Payments → Third-party payment providers → Whop, choose Manage account and paste the key. PlatformDTC checks the key with Whop before saving it and registers the webhook that tells your store when a payment, refund or dispute changes.

To try it without moving money, make the key on Whop's sandbox (sandbox.whop.com) and turn on Test mode when you paste it. Whop's docs note that sandbox and live keys look identical, so the switch is how PlatformDTC knows which one you pasted.

What "seller of record" means for your store

Whop's card form comes with a required notice: Whop calls it its merchant-of-record notice, and it is where the shopper agrees to Whop's Buyer Terms of Service and Privacy Policy. The card form does not finish loading without it. In practice the card sale is made by Whop, so the charge on the shopper's card statement is Whop's, not your store's.

The money side stays in your Whop account. Whop sets its own processing and payout fees and pays out on its own schedule, so read both on Whop's fee and payout pages before you model margins.

Where it stands today

Once Whop is chosen as the store's card company, checkout takes card payments through it. PlatformDTC turns a new card company on for checkout only after a real payment has gone through it end to end, the same rule every card company on the platform has had to pass.

Frequently asked questions

Do I need a new Whop account?
No. You connect the Whop account you already have by creating an Account API key in it. Payouts keep going wherever your Whop account already sends them.
Who handles chargebacks and refunds?
Whop is the seller of record, so disputes are handled in your Whop account under Whop's rules. PlatformDTC subscribes to Whop's refund and dispute updates so the order in your store reflects what happened.
What does Whop charge?
Whop publishes its own processing and payout fees. They are set by Whop and billed in your Whop account; check Whop's fee page for the current figures.

Sources

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