What happens when an agent gets something wrong?

You find it and you undo it, which is the part that makes agents usable rather than the part that makes them impressive. Every write an agent performs goes through the same audited API your team uses, under a key scoped to that agent alone, and lands in an audit log with the agent, the key and the before state attached. Writes are idempotent, so a retry after a timeout cannot double-charge a customer or duplicate an order. Nothing that moves money — a refund, a campaign send, an ad budget — executes on the agent's own authority; it waits for a person. The realistic failure is an agent writing a bad product description, not an agent spending your money, and the bad description is one revert away.

What does "you set the limits" actually mean?

Three concrete controls, not a settings page full of toggles. Each agent gets its own key with only the operations it needs, so the merchandising agent cannot touch payouts and you can revoke any single key without disturbing the others. Anything that spends passes through an approval gate before it executes, with the amount and the destination shown. And every action is logged against the key that performed it, so "who changed this price" has an answer rather than a theory. An agent with no key has no access at all — the default is nothing, and you add.

Should I start free or talk to sales?

Start free if you are setting up a store and want to see the product; nothing about it is a trial that expires out from under you. Talk to sales if you already sell and are asking whether to move, because the answer depends on three facts about your current setup — whether stored card credentials can be transferred, whether your earning URLs have one-to-one equivalents, and whether subscription state reconciles — and none of them survives a signup form. Getting those wrong is worse than not moving, so we would rather establish them with you first than sell you a migration that hurts.

What does running on one platform actually replace?

The storefront, the checkout, the subscription engine, the payment connection, inventory and fulfilment routing, email and SMS, and the analytics that report on all of it — as one system with one set of records rather than a commerce platform with six apps synced to it. The difference shows up in the disagreements you stop having: inventory that reserves against upcoming renewals, one discount engine rather than two that stack differently, and a renewal that can be attributed to the campaign that produced the original order. Payments still settle into your own Stripe and PayPal accounts; we do not sit between you and your money.

The DTC operating system

Stop stitching tools. Run one system.

Subscriptions, support and payments in one place — with agents that act, not just type.

Talk to sales

See support run itself

Anthropic

Claude

Google

Stripe

PayPal

Next.js

Cloudflare

PostgreSQL

Redis

Docker

Connects to your ad accounts

Facebook

Instagram

TikTok

Google Ads

The problem

Six tools. Six logins. None of them talk.

Subscriptions

A card fails. The subscriber is gone.

Support

“How do I cancel?” Answered by hand. All day.

Payments

Fraud shows up weeks later — as a chargeback.

Agents that type are cheap. Agents that press the button are the product.

Subscriptions

A failed card isn’t a customer who left.

Stop losing subscribers to declines.

Renewals charge near payday, at a sane local hour.
Every decline is read by reason. Soft ones retry. Hard ones stop.
A soft decline never cancels a subscription.
Skip, pause, resume — by email or text. No login.

Renewal · soft decline

Day 0Declined · insufficient funds
+2 daysRetry
+5 daysRetry
+8 daysRetry
ThenHeld past due — never auto-cancelled

Auto Support

“Please skip next month.” Your team types that answer all day.

Support that does the work, not just the reply.

Reads the email, verifies the customer, makes the change, replies.
Off, Draft or Auto — per action. You decide.
Low confidence or high value? It hands off to a person.
Never refunds on its own. Every run is logged.

Support agent · permissions

Send replies
Answer order questions
Skip a delivery
Pause a subscription
Cancel a subscription
Offer a discount

Real actions, shipped defaults. Try it — this demo changes nothing.

PlatformDTC Payments

You find the fraud when the chargeback lands.

Payments that fight back.

Cards and wallets in one fast checkout.
Every order scored by our own risk engine.
Highest risk: cancelled, refunded, card blocked. One switch.
Chargebacks answered with evidence, automatically.

Checkout

CardsApple PayGoogle PayPayPalLink

Order risk

NormalElevatedHighest

Order cancelled
Payment refunded
Card blocked from buying again

Automatic handling is off until you switch it on.

Upsell funnels

The best moment to sell is right after they bought.

Sell again after checkout. No second checkout.

An offer right after payment. Accept adds it — no card re-entry.
Turned down? A downsell can take its place.
Target offers by what was bought. A/B test them.
One-time order to subscription — only with explicit consent.

After checkout · offer

You've paid for your order

Get this on a subscription?

SubscribeNo thanks

ConsentShopper ticks the box
AcceptSame payment method, no card re-entry
ThenSubscription started. Nothing is charged today

No thanks can show a downsell instead.

Membership

Discounts train customers to wait. Membership trains them to stay.

A paid membership, enforced at checkout.

Member pricing and free shipping, applied at checkout.
Member-only products and early access.
Members see what they actually saved.
Cancel online. Perks last to the end of the period.

Customer portal · membership

Active

Member prices: On selected products
Shipping: Free on every order
You've saved: From your own orders
Renews: Next billing date

Billed as a subscription. Cancel from the portal.

One system

Five tools out. One system in.

One customer record. Agents with limits. Every action logged.

Talk to sales

Subscription appBuilt in

HelpdeskAuto Support

Payment gateway + fraud toolPlatformDTC Payments

Email & SMS toolBuilt in, sent from your domain

Attribution toolAd report checked against real orders

AI agent room

Meet the team you never have to hire.

Merchandising, retention, ads, support, ops. Each one works your real store around the clock. Limited access. Everything logged.

See how agents work

The DTC operating system

Stop stitching tools. Run one system.

Subscriptions, support and payments in one place — with agents that act, not just type.

Talk to sales

See support run itself

Anthropic

Claude

Google

Stripe

PayPal

Next.js

Cloudflare

PostgreSQL

Redis

Docker

Connects to your ad accounts

Facebook

Instagram

TikTok

Google Ads

The problem

Six tools. Six logins. None of them talk.

Subscriptions

A card fails. The subscriber is gone.

Support

“How do I cancel?” Answered by hand. All day.

Payments

Fraud shows up weeks later — as a chargeback.

Agents that type are cheap. Agents that press the button are the product.

Subscriptions

A failed card isn’t a customer who left.

Stop losing subscribers to declines.

Renewals charge near payday, at a sane local hour.
Every decline is read by reason. Soft ones retry. Hard ones stop.
A soft decline never cancels a subscription.
Skip, pause, resume — by email or text. No login.

Renewal · soft decline

Day 0Declined · insufficient funds
+2 daysRetry
+5 daysRetry
+8 daysRetry
ThenHeld past due — never auto-cancelled

Auto Support

“Please skip next month.” Your team types that answer all day.

Support that does the work, not just the reply.

Reads the email, verifies the customer, makes the change, replies.
Off, Draft or Auto — per action. You decide.
Low confidence or high value? It hands off to a person.
Never refunds on its own. Every run is logged.

Support agent · permissions

Send replies
Answer order questions
Skip a delivery
Pause a subscription
Cancel a subscription
Offer a discount

Real actions, shipped defaults. Try it — this demo changes nothing.

PlatformDTC Payments

You find the fraud when the chargeback lands.

Payments that fight back.

Cards and wallets in one fast checkout.
Every order scored by our own risk engine.
Highest risk: cancelled, refunded, card blocked. One switch.
Chargebacks answered with evidence, automatically.

Checkout

CardsApple PayGoogle PayPayPalLink

Order risk

NormalElevatedHighest

Order cancelled
Payment refunded
Card blocked from buying again

Automatic handling is off until you switch it on.

Upsell funnels

The best moment to sell is right after they bought.

Sell again after checkout. No second checkout.

An offer right after payment. Accept adds it — no card re-entry.
Turned down? A downsell can take its place.
Target offers by what was bought. A/B test them.
One-time order to subscription — only with explicit consent.

After checkout · offer

You've paid for your order

Get this on a subscription?

SubscribeNo thanks

ConsentShopper ticks the box
AcceptSame payment method, no card re-entry
ThenSubscription started. Nothing is charged today

No thanks can show a downsell instead.

Membership

Discounts train customers to wait. Membership trains them to stay.

A paid membership, enforced at checkout.

Member pricing and free shipping, applied at checkout.
Member-only products and early access.
Members see what they actually saved.
Cancel online. Perks last to the end of the period.

Customer portal · membership

Active

Member prices: On selected products
Shipping: Free on every order
You've saved: From your own orders
Renews: Next billing date

Billed as a subscription. Cancel from the portal.

One system

Five tools out. One system in.

One customer record. Agents with limits. Every action logged.

Talk to sales

Subscription appBuilt in

HelpdeskAuto Support

Payment gateway + fraud toolPlatformDTC Payments

Email & SMS toolBuilt in, sent from your domain

Attribution toolAd report checked against real orders

AI agent room

Meet the team you never have to hire.

Merchandising, retention, ads, support, ops. Each one works your real store around the clock. Limited access. Everything logged.

See how agents work

Stop stitching tools. Run one system.

Six tools. Six logins. None of them talk.

Stop losing subscribers to declines.

Support that does the work, not just the reply.

Payments that fight back.

Sell again after checkout. No second checkout.

A paid membership, enforced at checkout.

Five tools out. One system in.

Meet the team you never have to hire.

The things you’d ask on the call.

Stop stitching tools. Run one system.

Six tools. Six logins. None of them talk.

Stop losing subscribers to declines.

Support that does the work, not just the reply.

Payments that fight back.

Sell again after checkout. No second checkout.

A paid membership, enforced at checkout.

Five tools out. One system in.

Meet the team you never have to hire.

The things you’d ask on the call.