
Email, SMS and browser push campaigns, automations and a marketing calendar
PlatformDTC Email & SMS is where you market to your customers. Send email and SMS campaigns and browser push notifications, build automations that react to what shoppers do, and plan the month on a marketing calendar. Email goes out from your store's own sending address, and results roll up into weekly performance and campaign reports.
- Email, SMS and browser push campaigns from one place
- Automations with email, SMS and delay steps triggered by shopper events
- Template library and drag-and-drop email editor
- Marketing calendar that drafts a campaign plan for your approval
- Two-way SMS inbox and campaign reporting
Campaigns
- Email campaigns built in a drag-and-drop editor or from a template, sent from your store's verified sending address with open and click tracking, unsubscribe links and bounce handling.
- SMS campaigns, with MMS in the US and Canada.
- Browser push notifications with a title, body, image and buttons.
Automations
A visual builder with email, SMS and delay steps. Triggers include abandoned carts, browsing, order and payment events, and consent changes.
Two-way SMS inbox
Read and answer SMS replies, grouped by phone number.
Audience and templates
Contacts and segments to target, your own templates for email, SMS and push, and a library of ready-made templates such as abandoned-checkout, birthday and seasonal sale emails.
Marketing calendar
See every campaign by month or year. Generate Plan drafts email and SMS campaigns for a week, month, quarter or year toward a goal you pick (revenue, retention, growth or awareness), and nothing is scheduled until you approve it. A marketing chat assistant is available from the calendar.
Reporting
Weekly emails, SMS and push sent, revenue generated, and per-campaign and per-automation reports.
Pricing
Sending is billed by usage. Current rates are on the Pricing page inside Email & SMS.
- Languages
- English
- Categories
- Email marketingMarketing
Pricing
- Included with PlatformDTCFree
Included in every PlatformDTC plan at no extra charge.
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Support
Supported by PlatformDTC.
- Developer
- PlatformDTCplatformdtc.com
- Launched
- September 27, 2026