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Email, SMS and browser push campaigns, automations and a marketing calendar

PlatformDTC Email & SMS is where you market to your customers. Send email and SMS campaigns and browser push notifications, build automations that react to what shoppers do, and plan the month on a marketing calendar. Email goes out from your store's own sending address, and results roll up into weekly performance and campaign reports.

  • Email, SMS and browser push campaigns from one place
  • Automations with email, SMS and delay steps triggered by shopper events
  • Template library and drag-and-drop email editor
  • Marketing calendar that drafts a campaign plan for your approval
  • Two-way SMS inbox and campaign reporting

Campaigns

  • Email campaigns built in a drag-and-drop editor or from a template, sent from your store's verified sending address with open and click tracking, unsubscribe links and bounce handling.
  • SMS campaigns, with MMS in the US and Canada.
  • Browser push notifications with a title, body, image and buttons.

Automations

A visual builder with email, SMS and delay steps. Triggers include abandoned carts, browsing, order and payment events, and consent changes.

Two-way SMS inbox

Read and answer SMS replies, grouped by phone number.

Audience and templates

Contacts and segments to target, your own templates for email, SMS and push, and a library of ready-made templates such as abandoned-checkout, birthday and seasonal sale emails.

Marketing calendar

See every campaign by month or year. Generate Plan drafts email and SMS campaigns for a week, month, quarter or year toward a goal you pick (revenue, retention, growth or awareness), and nothing is scheduled until you approve it. A marketing chat assistant is available from the calendar.

Reporting

Weekly emails, SMS and push sent, revenue generated, and per-campaign and per-automation reports.

Pricing

Sending is billed by usage. Current rates are on the Pricing page inside Email & SMS.

Languages
English

Pricing

  • Included with PlatformDTC
    Free

Included in every PlatformDTC plan at no extra charge.

PlatformDTC Email & SMS — PlatformDTC App Store