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Subscribe & Save plans, a branded portal, retention offers and payment recovery

PlatformDTC Subscriptions runs recurring orders for your store. Create Subscribe & Save plans, give subscribers a self-serve portal in your brand, and keep them with cancellation save-offers, milestone rewards and failed-payment recovery. Bulk tools and rule-based automations handle changes across many subscriptions at once, and the overview tracks recurring revenue, churn and lifetime value.

  • Subscribe & Save plans with cadence, recurring discount and prepaid options
  • Branded, translatable customer portal with one-tap add-on offers
  • Cancellation survey with save-offers: pause, skip, discount, swap or gift
  • Failed-payment retries, grace period and pre-renewal reminders
  • Rule-based automations and bulk edits across many subscriptions

Plans

Reusable Subscribe & Save plans with billing and delivery cadence, a recurring discount, first-charge timing, prepaid options, and product or variant targeting.

Manage subscribers

Search and filter every subscription. Change plan, quantity or next charge date, swap a product, add to the next order or add a recurring add-on, and apply a coupon. Bulk actions reschedule, change price or shipping, and pause, resume or cancel many subscriptions at once.

Customer portal

Brand the self-serve portal with your colours, font, logo and custom CSS, translate it per language, and offer upsells and add-ons subscribers can add in one tap.

Keep subscribers

  • Cancellation flow: a reason survey with a save-offer per reason: pause, skip, discount, coupon, plan or variant swap, or a free gift. Includes A/B offer tests.
  • Journeys: milestone rewards by renewal count, spend or tenure: free gifts, future discounts, loyalty points or a message.
  • Failed payment recovery: a fixed or smart retry schedule, a grace period, a recovery discount, and pre-renewal reminders that can check the saved card first.

Automations

Pick subscriptions by interval, status, price, quantity, cycles, dates, plan or product, then apply an action once or keep it running as a rule.

Notifications and import

Edit every subscription email, send yourself a test, and route admin alerts. Import existing PayPal billing agreements.

Analytics

Monthly recurring revenue, churn (including involuntary churn), net and gross revenue retention, recovery rate, lifetime value and break-even.

Languages
English

Pricing

  • Included with PlatformDTC
    Free

Included in every PlatformDTC plan at no extra charge.